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En9. Traffic Reports

Traffic Reports

Analyzing your traffic reports and understanding visitor data.

Traffic Report Overview

The Traffic Report module in Whello helps you understand which campaigns, ads, or pages drive real WhatsApp conversions, not just clicks.

It gives you clear visibility into:

Where your visitors come from

Meta, TikTok, Google Ads, Organic, or Direct.

Which campaigns generate actual WhatsApp chats and conversions

Which events are triggered and their total conversion value

Performance by each connected WhatsApp number

Report Sections

Source Breakdown

View a summary of all traffic sources, including:

Meta Ads

Chats received after users click on your Meta (Facebook or Instagram) ads.

TikTok Ads

Chats that start after users click on your TikTok ads directing them to WhatsApp.

Chats initiated by users who click on your Google Ads and then tap the WhatsApp button on your website.

Organic

Chats that happen after visitors come to your website from organic (non-paid) Google search results and then click your WhatsApp button.
This also includes referral sources such as Linktree or other websites linking to yours.

Direct Website

Chats that start from users who manually type your website URL into their browser and click the WhatsApp button on your site.

Direct WA

Chats where the source cannot be identified, but an event was triggered (usually from offline sources, manually shared WhatsApp links, or direct contact).
Incoming chats without triggered events are not included here.

Event Summary

Displays how many times events like Lead, Purchase, or AddToCart were triggered and the total value of those conversions.

Campaign Breakdown

Shows campaign-level analytics for traffic tagged with UTM parameters (where applicable).

WhatsApp Number Breakdown

Each connected WhatsApp number displays its total sessions, triggered events, and conversions — helping you evaluate team or channel performance.

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